Dear Mr. Electrician: I use my dishwasher for storage and occasional dish washing. Last night I tried to wash dishes, but nothing happened. There were no sounds or visible indicator lights. What could be wrong?
Answer: An appliance such as a dishwasher usually requires the services of an appliance technician for repair and not the expertise of an electrician. However at the very least you can check to see that the dishwasher has power going to it.
First make sure that the fuse or circuit breaker is not off. Go to your home’s main fuse box or circuit breaker panel and reset the circuit breaker for the dishwasher by pushing fully to the “Off” position and then to the “On” position. If you don’t know which circuit breaker is for the dishwasher, then reset them all. If you have fuses instead of circuit breakers, replace the fuse for the dishwasher. Now check to see if the dishwasher is working again.
If resetting the circuit breaker or replacing the fuse does not get the dishwasher running again, you will need to look inside of the dishwasher. Start by removing the bottom front cover to expose the components of the dishwasher. This is usually accomplished by the removal of a few screws on each end or the pushing of some clips to release the panel. It is also possible that the bottom cover is just hooked in place and only needs to be lifted up for removal. The dishwasher owner’s manual may have the necessary steps detailed for the cover’s removal.
You will need to get down on the floor in order to work inside of the dishwasher. A furniture pad or blanket placed on the floor will make this a little more comfortable. In the bottom of the dishwasher you should see a small electrical box with a cord or cable going into it. Use a Non-Contact Voltage Tester and touch the side of the cord or non-metallic cable to see if there is electricity. The non-contact tester will not work properly with a metal jacketed cable such as Type AC (BX) or Type MC cable.
If the non-contact tester indicates that there is voltage on the cord or cable, then you should shut off the power at the fuse box or circuit breaker panel. Remove the fuses or shut off the circuit breakers until the non-contact voltage tester indicates that there is no power there.
With the power to the dishwasher OFF, remove the cover on the small electrical box located on the bottom of the dishwasher. Double check the wires inside the small electrical box with the Non-Contact Voltage Tester. If it still indicates that there is no voltage present then disconnect the white and black wires. Using a pigtail socket with an ordinary working light bulb, connect the pigtail socket wire leads to the cable or cord coming into the dishwasher electrical box. Be sure to cover the ends with wire connectors so that no bare copper wire is exposed.
Now go and turn the power to the dishwasher back on at the fuse box or circuit breaker panel. If the light bulb lights up, then you have confirmed that the dishwasher is getting power and that the problem is internal and will require the expertise of a qualified appliance technician. Shut the power off, remove the pigtail socket and reconnect the wires inside of the dishwasher electrical junction box as they were.
If the pigtail socket light bulb does not light up after you have turned the dishwasher circuit back on, you may have an electrical problem which is causing the dishwasher to not work.
To determine why the dishwasher is not getting power you will need to open up the fuse box or circuit breaker panel. Do not do this unless you are comfortable working around exposed live electrical parts and have the proper tools, safety equipment, and knowledge to do so.
Leave the pigtail socket connected to the cord or cable supplying power to the dishwasher. Remove the front cover to the fuse box or circuit breaker panel. Using a voltage tester with wire leads or another pigtail socket with a light bulb, check to make sure that there is electricity coming off of each circuit breaker or fuse. Hold one lead of the tester on the neutral bar where all of the white wires are connected and use the other lead to touch each screw terminal on the circuit breakers or fuse sockets.
If you find that there is no electricity coming off of one of the circuit breakers or fuses, then you may have found the root cause of why the dishwasher is not working. Using an insulated screwdriver, tighten the screw connection on the circuit breaker or fuse that is not working. Also tighten all of the other connections on the fuses and circuit breakers. In addition tighten all of the connections on the neutral bar and ground bar. A loose connection could affect the performance of your dishwasher.
After everything has been tightened, check for voltage again at the circuit breaker or fuse. If you still do not have power, replace the circuit breaker or fuse or have an electrician do it.
If there is still no power at the dishwasher even though all of the fuses or circuit breakers have power, then there may be an electrical problem somewhere in the circuit wiring. This could be a loose connection in a remote junction box or in a receptacle wall box somewhere. A wire may have been cut due to some recent renovation activity. Some shoddy wiring installed in the walls years ago may have finally failed. These are more difficult to find and correct because it entails opening up receptacles, switches, junction boxes, and even walls to track down the problem.
I would start at the dishwasher and find where the wire that supplies power to it goes. It could come from a kitchen electrical receptacle outlet. You would have to open up each outlet to find out which one is feeding the dishwasher.