Dear Mr. Electrician: I use my dishwasher for storage and occasional dish washing. Last night I tried to wash dishes, but nothing happened. There were no sounds or visible indicator lights. What could be wrong?
Answer: An appliance such as a dishwasher usually requires the services of an appliance technician for repair and not the expertise of an electrician. However at the very least you can check to see that the dishwasher has power going to it. NOTE: Text links below go to applicable products on Amazon.
TESTING A DISHWASHER FOR POWER
First make sure that the fuse or circuit breaker is not off. Go to your home’s main fuse box or circuit breaker panel and reset the circuit breaker for the dishwasher by pushing fully to the “Off” position and then to the “On” position.
If you don’t know which circuit breaker is for the dishwasher, then reset them all. If you have fuses instead of circuit breakers, replace the fuse for the dishwasher. Now check to see if the dishwasher is working again.
If resetting the circuit breaker or replacing the fuse does not get the dishwasher running again, you will need to look inside of the dishwasher. Start by removing the bottom front cover to expose the components of the dishwasher. This is usually accomplished by the removal of a few screws on each end or the pushing of some clips to release the panel.
It is also possible that the bottom cover is just hooked in place and only needs to be lifted up for removal. The dishwasher owner’s manual may have the necessary steps detailed for the cover’s removal.
You will need to get down on the floor in order to work inside of the dishwasher. A furniture pad or blanket placed on the floor will make it a little more comfortable. Remove the cover in the toe kick area under the door of the dishwasher. Sometimes a screw at each end will need to be removed. On other model dishwashers the toe kick cover just snaps in and is removed by pushing the clips in or down.
In the bottom of the dishwasher you should see a small electrical box with a cord or cable going into it. Use a Non-Contact Voltage Tester and touch the side of the cord or non-metallic cable to see if there is electricity. The non-contact tester will not work properly with a metal jacketed cable such as Type AC (BX) or Type MC cable.
If the non-contact tester indicates that there is voltage on the cord or cable, then you should shut off the power at the fuse box or circuit breaker panel. Remove the fuses or shut off the circuit breakers until the non-contact voltage tester indicates that there is no power there.
With the power to the dishwasher turned OFF, remove the cover on the small electrical box located inside on the bottom of the dishwasher, not inside where the dishes get washed, but underneath. Double check the wires inside the small electrical box with the Non-Contact Voltage Tester. If it still indicates that there is no voltage present then disconnect the white and black wires.
Using a pigtail socket with an ordinary working light bulb, connect the pigtail socket wire leads to the cable or cord coming into the dishwasher electrical box. Be sure to cover the ends with wire connectors so that no bare copper wire is exposed.
Now go and turn the power to the dishwasher back on at the fuse box or circuit breaker panel. If the light bulb lights up, then you have confirmed that the dishwasher is getting power and that the problem is internal and will require the expertise of a qualified appliance technician. Shut the power off, remove the pigtail socket and reconnect the wires inside of the dishwasher electrical junction box as they were.
If the pigtail socket light bulb does not light up after you have turned the dishwasher circuit back on, you may have an electrical problem which is causing the dishwasher to not work.
To determine why the dishwasher is not getting power you will need to open up the fuse box or circuit breaker panel. Do not do this unless you are comfortable working around exposed live electrical parts and have the proper tools, safety equipment, and knowledge to do so.
Leave the pigtail socket connected to the cord or cable supplying power to the dishwasher. Remove the front cover to the fuse box or circuit breaker panel. Using a voltage tester with wire leads or another pigtail socket with a light bulb, check to make sure that there is electricity coming off of each circuit breaker or fuse.
Hold one lead of the tester on the neutral bar where all of the white wires are connected and use the other lead to touch each screw terminal on the circuit breakers or fuse sockets.
If you find that there is no electricity coming off of one of the circuit breakers or fuses, then you may have found the root cause of why the dishwasher is not working. Using an insulated screwdriver, tighten the screw connection on the circuit breaker or fuse that is not working. Also tighten all of the other connections on the fuses and circuit breakers.
Also tighten all of the connections on the neutral bar and ground bar. A loose connection could affect the performance of your dishwasher.
After everything has been tightened, check for voltage again at the circuit breaker or fuse. If you still do not have power, replace the circuit breaker or fuse or have an electrician do it.
If there is still no power at the dishwasher even though all of the fuses or circuit breakers have power, then there may be an electrical problem somewhere in the circuit wiring. There could be a loose connection in a remote junction box or in a receptacle wall box somewhere. A wire may have been cut due to some recent renovation activity.
Some shoddy wiring installed in the walls years ago may have finally failed. These are more difficult to find and correct because it entails opening up receptacles, switches, junction boxes, and sometimes walls to track down the problem.
I would start at the dishwasher and find where the wire that supplies power to it goes. It could come from a kitchen electrical receptacle outlet. You would have to open up each outlet to find out which one is feeding the dishwasher.
I got a call from a regular client telling me that she was getting a new dishwasher and needed me to come over to disconnect the power to the old one and connect it to the new model.
First thing that I did was open the tow kick panel and then the little junction box where the electrical connections were made. I used my non-contact voltage tester and confirmed that the power was still on. I flipped off a couple of circuit breakers to identify the dishwasher circuit and then disconnected the wire from the old dishwasher.
I then pulled that wire through into the adjacent cabinet so I could use it to power a new GFCI electrical outlet. I put the new outlet box together and mounted it inside the cabinet, then turned on the circuit breaker.
Using my non-contact tester again on the cable going into the box, I was able to confirm that power was back on. However the next thing that I did was plug in my outlet tester to check polarity and to test the GFCI. As soon as I plugged my outlet tester into the GFCI outlet the circuit went dead.
It turns out that in this instance the circuit breaker was bad and only worked intermittently. The client assumed that the dishwasher was bad and ordered a new one.
GFCI OUTLET FOR DISHWASHER
The National Electrical Code (NFPA 70) now requires that a dishwasher have GFCI protection. Read article 422.5. It also allows for a dishwasher to be powered through a plug-in cord instead of being hardwired. This makes servicing and replacing the dishwasher a little easier and safer. See article 422.16(2). By having the dishwasher simply plug in, you no longer need an electrician to come and disconnect the old dishwasher and connect the new one anymore.
The outlet inside the cabinet above was installed for a replacement dishwasher in an existing kitchen. The wire that was originally connected directly to the old dishwasher was rerouted into the adjacent cabinet.
A four inch square box was installed on the wire and the bare ground wire was screwed to the box with a pigtail wire hanging loose to attach to the GFCI. The connections were made on the receptacle before the box was mounted to the side of the cabinet
The 4″ square cover was attached to the GFCI receptacle then the box was mounted using an impact driver and the cover was attached after that. It was easier pulling the wire out further to work on it then crawling inside of the cabinet.
Here is a post about installing an electrical outlet for a microwave oven.